Business Name: AutodetailbyJeet

Location: New Zealand

1. Introduction
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, and safeguard your information when you use our car detailing services, including both mobile (on-site) and drop-off services.

2. Information We Collect
We may collect the following personal information:
* Contact details: Name, phone number, email address
* Address/location details: Required for mobile services
* Vehicle information: Make, model, registration number, condition notes
* Service details: Booking history, preferences, special instructions
* Access details: Information needed to access your vehicle or property (e.g., gate codes, parking instructions, key handover arrangements)
* Payment information: Processed securely via third-party providers (we do not store full card details)
* Communications: Emails, messages, call notes, or feedback

3. How We Collect Information
We collect your information when you:
* Book a service (online, phone, social media, or in person)
* Request a quote
* Use our mobile detailing service at your home or workplace
* Drop off your vehicle at our location
* Communicate with us or leave reviews

4. Purpose of Collection
We use your information to:
* Schedule and deliver detailing services (mobile or drop-off)
* Travel to your location for mobile services
* Communicate booking confirmations, updates, and reminders (including SMS)
* Manage vehicle access and service requirements
* Process payments and issue invoices
* Improve our services and customer experience
* Send promotions or offers (only if you opt in)
* Meet legal obligations

5. Mobile Service Considerations
For mobile services:
* We collect and use your address solely to provide the service
* We may temporarily store access instructions (e.g., parking location or key details) for the booking
* We will not access areas or vehicles without your permission

6. Drop-Off Service Considerations
For drop-off services:
* Your vehicle may be stored at our premises during the service period
* We may record vehicle condition (including photos) before, during, and after service for quality assurance and dispute resolution
* Keys are stored securely while your vehicle is in our care

7. Storage and Security
We take reasonable steps to protect your personal information:
* Secure digital systems (password-protected)
* Restricted access to authorised staff only
* Secure handling of physical documents or keys
We retain your information only as long as necessary for business or legal purposes.

8. Sharing Your Information
We do not sell your personal information. We may share it with:
* Payment processors and booking platforms
* IT or cloud service providers
* Legal authorities if required by law
All third parties must handle your data securely.

9. Photos and Marketing
We may take photos of vehicles for:
* Service documentation and quality control
* Marketing purposes (e.g., social media, website)
We will not publish identifiable information (such as license plates or personal items) without your consent.

10. Your Rights
Under the Privacy Act 2020, you have the right to:
* Access the personal information we hold about you
* Request corrections
* Withdraw consent for marketing communications
To make a request, contact us using the details below.

11. Cookies and Website Use
If you use our website, we may collect basic analytics data (e.g., pages visited, time on site) to improve our services.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website.

13. Contact Us
AutodetailbyJeet 
Email: autodetailbyjeet@gmail.com

Phone: 02102894986

Service Area: NZ wide

By using our services, you agree to this Privacy Policy.